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Privacy Notice

This Privacy Policy explains how we use any personal information we collect about you.

What information do we collect about you?

RTC North collects information about you when you register with us to receive business assistance under any of the programmes we currently manage, or you complete or respond to any promotional material that has been distributed. We only collect information that is relevant to the work being undertaken for you.

How will we use the information about you?

We collect information about you to have an audit trail for any assistance that has been given by RTC North or one of its constituent member teams. The information is retained on an internal customer relation management system which records our business activities.

Marketing

We would like to send you information about events, programmes and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes.

Access to your information and correction

If you no longer wish to be contacted for marketing purposes, please contact Marketing Manager.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all the information we hold about you, please email our Data Protection Lead or write to us at the address below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to complete statistical reports of website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites will tell you how to remove cookies from your browser.

Changes to our Privacy Policy

We keep our Privacy Policy under constant review and we will place any updates on this web page. The Privacy Policy was last updated on 1st May 2018.

How to contact us

If you have any queries or complaints relating to these policies please contact us in writing addressed to:

The Data Protection Lead
RTC North Ltd
Loftus House
Colima Avenue
Sunderland
SR5 3XB

joy.branigan@rtcnorth.co.uk

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